Resume
Professional Summary
Collaborative and resilient leader with over 8 years of experience driving operational excellence across military, customer service, and business environments. Known for calm, decisive action under pressure and a strategic mindset rooted in empathy. Passionate about cultivating agile, people-centered organizations through transparency, mentorship, and data-driven innovation.
About Me.
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Education
2016-2022
Customer Service
Customer Service Representative
Engaged directly with customers to resolve inquiries, provide guidance, and ensure a positive experience across all touchpoints. Led feedback-driven initiatives to streamline support workflows, trained new team members, and handled conflict resolution with empathy and professionalism. Focused on building trust, improving processes, and turning everyday interactions into opportunities for lasting impact.
2019-2023
U.S. Army Combat Medic
Delivered frontline medical care in high-pressure environments, managing emergency treatment, patient stabilization, and medical evacuation procedures. Led readiness training for teams, maintained supply integrity, and coordinated care across tactical and humanitarian missions. Combined resilience, precision, and compassion to safeguard lives and support mission success in unpredictable conditions.
2022-2025
Horror Writer
Horror Writer
Crafts psychologically gripping tales that unravel the darker corners of human nature. Specializes in building suspense, evoking dread, and exploring themes of isolation, fear, and the unknown. Blends vivid prose with relentless pacing to create immersive experiences that linger in the reader’s mind. Skilled in world-building, character development, and genre subversion—delivering stories where nothing is ever quite what it seems.
Education
July 2026 Bachelors of Business administration
Keiser University
This degree equipped me with a comprehensive understanding of how organizations operate—and how to make them better. Through coursework in strategic management, organizational behavior, data analytics, and finance, I developed the tools to lead teams, streamline systems, and make informed decisions rooted in both empathy and performance metrics.
My academic journey emphasized practical problem-solving, ethical leadership, and cross-functional collaboration. I honed my ability to analyze challenges from multiple angles, craft scalable solutions, and communicate with clarity across diverse settings. Whether optimizing a business model or mentoring a team, this degree strengthened my ability to align operations with mission, values, and long-term vision.
Above all, it reinforced my passion for building agile organizations that prioritize people, adapt with purpose, and grow through integrity.
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